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What does cyber insurance cover?*
The impact of a cyber attack can be costly and time consuming with cyber risks becoming more sophisticated and prevalent, our cyber products and services protect your business from the unknown keeping your business going at its best. Markel has been in the market since 1982 with one of the first cyber products and - because of our focus on close relationships with clients - we know your business and your needs. At Markel, we think about your entire operation, so when things happen in an instant, you're not at a standstill for long.
We partner with a panel of experts to offer our insureds professional risk management and breach response support including forensic investigation, public relations, incident management, legal advice, credit monitoring, loss control and education.
Cyber 360 Canada is designed to provide coverage from first and third-party claims including:
*Disclaimer: The information presented on this page is intended solely for audiences outside the province of Quebec.
The products and services described herein are not currently available to residents of Quebec and are not being marketed or offered within that jurisdiction.
First-party coverage:
- IT forensics
- Privacy breach notification and mitigation costs
- System and data rectification costs
- Business interruption costs
- System failure
- Dependent critical service provider interruption costs
- Extortion costs
Third-party coverage:
- Cyber and privacy liability
- Regulatory investigations and fines
- PCI DSS investigations and fines
- E-media liability
Extensions available:
- Bricking
- Betterment
- Crypto-Jacking
- Telecoms Fraud
- Cyber Crime & Social Engineering
- Non-IT Dependent Business Interruption
- Regulatory and Voluntary Shutdown
- Reputational Harm
Additional benefits
All Cyber 360 clients receive a claims onboarding call to learn how Markel Cyber Claims and our Breach Response partners can assist during a cyber incident. Clients also gain access to the Black Kite platform, which provides a non-invasive IP scan to help assess and manage cyber risk.
In response to growing demand for proactive protection, eligible policyholders may receive access to one of several Guardian 360 offerings. These are provided alongside the pre-breach onboarding call and Black Kite access. Each Guardian 360 product includes a curated menu of cyber and privacy services, allowing policyholders to activate one preferred service under their coverage.
Who is this for?
Our cyber liability product features tailored policy language that addresses the distinct risks organizations face today. It provides comprehensive protection for data handling, network security, and incident response—ensuring your business is prepared for evolving cyber threats.
Financial services
Broad underwriting appetite tailored for the unique needs of financial institutions and the financial technology industry.
Technology
Coverage crafted for businesses developing or deploying software, hardware, or digital services, with protection against evolving cyber and operational risks.
Manufacturing
Protect your production lines from costly cyber disruptions and ransomware attacks that can halt operations and compromise staff personal data.
Mining
Defend your remote operations and industrial control systems against cyber intrusions that can endanger delay extraction timelines.
Energy
Safeguard critical infrastructure from cyber threats that could lead to blackouts or regulatory penalties.
Retail
Designed to support businesses selling goods directly to businesses and consumers.
Hospitality
Businesses that manage guest experiences across hotels, resorts, restaurants, and travel services, often operating complex digital booking, payment, and loyalty systems.
Media
Organizations involved in content creation, publishing, broadcasting, and digital distribution across traditional and online platforms.
Healthcare
Providers and networks delivering medical services, managing patient records, and operating digital health systems across clinics, hospitals, and care facilities.
Gaming
Companies that develop, publish, or operate interactive entertainment platforms—including video games, online multiplayer environments, and both digital and in-person casino gaming—across mobile, console, and physical venues.
We can also consider cyber binding authorities, programmes, providing capacity to Managing General Agents (MGAs), or via similar facilities where small or medium-sized enterprise (SME) cyber is often transacted.
Broker Portal
Visit Markel Connect to arrange coverage.
Additional resources
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Appetite Explorer
Markel Canada's easy-to-use appetite tool enables brokers to quickly determine the level of mutual fit for a risk profile.
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Broker resources
Find more information catered to brokers by accessing applications or viewing technical documents related to our products or services.
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Claims
While businesses and individuals may attempt to avoid a loss, claims do occur and must be dealt with fairly and quickly to ensure that any disruption to our policyholders’ businesses and lives is kept to a minimum.