Immediately report all claims to your insurance broker or directly to Markel Canada by phone, email or through our online claims portal. Visit the report a claim page to find the best option for reporting your claim.

Please note that providing as much information as possible will allow the process to move forward quickly and minimize the impact of your loss. The type of information needed may include policy number, the name of the policyholder, any names of individuals involved in the claim along with contact details, date of loss, location, and the description of the loss.

After your claim is reported, a dedicated claims professional will be assigned to help navigate the claims process. Our claims teams have experience within their unique product lines and have access to external and internal advisers to help resolve your claim, including lawyers, loss adjusters, recovery and risk specialists, and other third-party services, depending on your specific needs. Our teams focus on collaboration and teamwork to resolve your claim.

We will work with you through the claims process, holding ourselves to high ethical and professional standards, consistently providing prompt, fair, and equitable claims service. Each claims experience is unique and will vary depending on your specific situation and is handled on its own merit. Whether you are a business, organization, or individual, our goal is to assist you when the unexpected happens.