About Us | Online Services | Insurance Solutions | Risk Services | Careers | Industry Information


Contact Us

Report a claim    Addresses   General email   Fax numbers

Broker contacts   Complaints


Customer Service line (Toll-Free):

1•888•MARKEL•1 (627-5351)

Customer Service Representative available
Monday-to-Friday, 8:00 AM – 6:30 PM EST.
(An automated attendant is available after hours.)

Certificates and filings are also available 24 hours a day - CertificatesFilings@markel.ca.


 


1•888•MARKEL•1 (627-5351)

Live claims reporting is available 24/7.
Emergency Certificates and Filings are also available 24/7.


Our 24/7 claims reporting service is available from anywhere in Canada and the continental United States.This service enables you to report accidents or losses to a live operator as soon as they occur and get us working for you immediately.



For general inquiries about Markel or our services please eMail your questions to info@markel.ca.

If you have any feedback regarding this website please eMail your comments to feedback@markel.ca.

Toronto
Markel Place
55 University Avenue
Suite 1500
Toronto, Ontario
M5J 2H7

Montréal
9310 Boulevard
Des Sciences
Anjou, Quebec
H1J 3A9

Edmonton
University of Lethbridge Tower
10707 100 Avenue, 10th Floor
Edmonton,  Alberta
T5J 3M1

Guelph
8 Nicholas Beaver Road
R.R. #3
Guelph, Ontario
N1H 5H9


Toronto
Small-Fleet: 416.364.5655
Fleet: 416.364.1625
Claims: 416.364.7157

Montréal
Claims: 514.284.2299
Underwriting: 514.284.9253

Edmonton
Claims: 780.425.7357
Underwriting: 780.421.4744

Guelph
519.763.8773


Broker Relations Managers 

        Lisa White 
        National Broker Relations Manager 
        416.817.1419 
        Toll Free: 1.866.383.5840 
        lisa.white@markel.ca

Ontario

Western Greater Toronto Area (including Mississauga and Brampton), Southwestern Ontario, Niagara Peninsula

Pat Garry
519.851.1808
Toll Free: 1.866.383.5842
pat.garry@markel.ca

Eastern Greater Toronto Area (including Toronto), Eastern and Northern Ontario

Lorne Downing
416.454.1808
Toll Free: 1.866.383.5845
lorne.downing@markel.ca


Western Region

Southern Alberta (all cities from Red Deer to the Canada US Border), Saskatchewan and Manitoba

April Thomas
403.390.4066
Toll Free: 1.866.690.7041
april.thomas@markel.ca

Central and Northern Alberta (all cities north of Red Deer), British Columbia and the Territories

Scott Biron
780.498.6262
Toll Free: 1.877.520.2873
scott.biron@markel.ca

Quebec

East of Montreal and Northern/Eastern Quebec

Richard Desforges 
514.284.3124
Toll Free: 1.888.627.5351 
richard.desforges@markel.ca

Atlantic Canada

Richard Desforges
514.284.3124
Toll Free: 1.888.627.5351 
richard.desforges@markel.ca

Markel Consumer Complaint Officer
Vicky McKiel
55 University Ave, Toronto, ON M5J 2H7
Phone: 416-364-7800 ext. 2208
Fax: 416-594-1324
Email: vicky.mckiel@markel.ca