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Contact Us

Report a claim    Addresses   General email   Fax numbers

Broker contacts   Complaints


Customer Service line (Toll-Free):

1•888•MARKEL•1 (627-5351)

Customer Service Representative available
Monday-to-Friday, 8:00 AM – 6:30 PM EST.
(An automated attendant is available after hours.)

Certificates and filings are also available 24 hours a day - CertificatesFilings@markel.ca.


 


1•888•MARKEL•1 (627-5351)

Live claims reporting is available 24/7.
Emergency Certificates and Filings are also available 24/7.


Our 24/7 claims reporting service is available from anywhere in Canada and the continental United States.This service enables you to report accidents or losses to a live operator as soon as they occur and get us working for you immediately.



For general inquiries about Markel or our services please eMail your questions to info@markel.ca.

If you have any feedback regarding this website please eMail your comments to feedback@markel.ca.

Toronto
Markel Place
55 University Avenue
Suite 1500
Toronto, Ontario
M5J 2H7

Montréal
9310 Boulevard
Des Sciences
Anjou, Quebec
H1J 3A9

Edmonton
10130 - 103 Street NW
Suite 1250
Edmonton, Alberta
T5J 3N9

Guelph
8 Nicholas Beaver Road
R.R. #3
Guelph, Ontario
N1H 5H9


Toronto
Small-Fleet: 416.364.5655
Fleet: 416.364.1625
Claims: 416.364.7157

Montréal
Claims: 514.284.2299
Underwriting: 514.284.9253

Edmonton
Claims: 780.425.7357
Underwriting: 780.421.4744

Guelph
519.763.8773


Broker Relations Managers 

        Lisa White 
        National Broker Relations Manager 
        416.817.1419 
        Toll Free: 1.866.383.5840 
        lisa.white@markel.ca

Ontario

Western Greater Toronto Area (including Mississauga and Brampton), Southwestern Ontario, Niagara Peninsula

Pat Garry
519.851.1808
Toll Free: 1.866.383.5842
pat.garry@markel.ca

Eastern Greater Toronto Area (including Toronto), Eastern and Northern Ontario

Lorne Downing
416.454.1808
Toll Free: 1.866.383.5845
lorne.downing@markel.ca


Western Region

Southern Alberta (all cities from Red Deer to the Canada US Border), Saskatchewan and Manitoba

April Thomas
403.390.4066
Toll Free: 1.866.690.7041
april.thomas@markel.ca

Central and Northern Alberta (all cities north of Red Deer), British Columbia and the Territories

Scott Biron
780.498.6262
Toll Free: 1.877.520.2873
scott.biron@markel.ca

Quebec

East of Montreal and Northern/Eastern Quebec

Yanike Gaudet
514.501.4943
Toll Free: 1.866.383.5847
yanike.gaudet@markel.ca

Atlantic Canada

Yanike Gaudet
514.501.4943
Toll Free: 1.866.383.5847
yanike.gaudet@markel.ca

Markel Consumer Complaint Officer
Vicky McKiel
55 University Ave, Toronto, ON M5J 2H7
Phone: 416-364-7800 ext. 2208
Fax: 416-594-1324
Email: vicky.mckiel@markel.ca